/* OMX Support Portal Styles */
:root {
    --primary-color: #825873;
    --primary-dark: #6a4659;
    --primary-light: #9d6b8a;
    --secondary-color: #e7e7e7;
    --text-color: #555555;
    --text-light: #888;
    --border-color: #ddd;
    --success-color: #28a745;
    --error-color: #dc3545;
    --warning-color: #ffc107;
    --info-color: #17a2b8;
    --bg-light: #f9f9f9;
    --white: #ffffff;
    --shadow: 0 2px 4px rgba(0,0,0,0.1);
    --shadow-lg: 0 4px 8px rgba(0,0,0,0.15);
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    color: var(--text-color);
    line-height: 1.6;
    background-color: var(--bg-light);
}

.container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

/* Header */
.main-header {
    background-color: var(--white);
    border-bottom: 1px solid var(--border-color);
    padding: 15px 0;
    box-shadow: var(--shadow);
}

.header-content {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.logo img {
    height: 40px;
}

.main-nav {
    display: flex;
    gap: 20px;
    align-items: center;
}

.main-nav a {
    color: var(--text-color);
    text-decoration: none;
    font-weight: 500;
    transition: color 0.3s;
}

.main-nav a:hover {
    color: var(--primary-color);
}

.user-menu {
    display: flex;
    gap: 15px;
    align-items: center;
}

/* Footer */
.main-footer {
    background-color: var(--white);
    border-top: 1px solid var(--border-color);
    padding: 40px 0 20px;
    margin-top: 60px;
}

.footer-content {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    gap: 30px;
    margin-bottom: 30px;
}

.footer-section h4 {
    color: var(--primary-color);
    margin-bottom: 15px;
}

.footer-section p {
    color: var(--text-light);
    font-size: 14px;
}

.footer-section a {
    color: var(--primary-color);
    text-decoration: none;
}

.footer-bottom {
    text-align: center;
    padding-top: 20px;
    border-top: 1px solid var(--border-color);
    color: var(--text-light);
    font-size: 12px;
}

/* Auth Pages */
.auth-container {
    min-height: calc(100vh - 200px);
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 40px 20px;
}

.auth-card {
    background: var(--white);
    border-radius: 8px;
    box-shadow: var(--shadow-lg);
    padding: 40px;
    width: 100%;
    max-width: 450px;
}

.auth-header {
    text-align: center;
    margin-bottom: 30px;
}

.auth-header img {
    margin-bottom: 20px;
}

.auth-header h2 {
    color: var(--primary-color);
    margin-bottom: 10px;
}

.auth-header p {
    color: var(--text-light);
    font-size: 14px;
}

/* Forms */
.form-group {
    margin-bottom: 20px;
}

.form-group label {
    display: block;
    margin-bottom: 8px;
    font-weight: 500;
    color: var(--text-color);
}

.form-group input,
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 10px 12px;
    border: 1px solid var(--border-color);
    border-radius: 4px;
    font-size: 14px;
    transition: border-color 0.3s;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: var(--primary-color);
}

.form-group small {
    display: block;
    margin-top: 5px;
    color: var(--text-light);
    font-size: 12px;
}

.form-row {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 15px;
}

.form-actions {
    display: flex;
    gap: 10px;
    margin-top: 25px;
}

.form-footer {
    text-align: center;
    margin-top: 20px;
    padding-top: 20px;
    border-top: 1px solid var(--border-color);
}

.form-footer a {
    color: var(--primary-color);
    text-decoration: none;
    font-size: 14px;
    display: block;
    margin: 5px 0;
}

/* Buttons */
.btn {
    display: inline-block;
    padding: 10px 20px;
    border: none;
    border-radius: 4px;
    font-size: 14px;
    font-weight: 500;
    text-decoration: none;
    cursor: pointer;
    transition: all 0.3s;
    text-align: center;
}

.btn-primary {
    background-color: var(--primary-color);
    color: var(--white);
}

.btn-primary:hover {
    background-color: var(--primary-dark);
}

.btn-outline {
    background-color: transparent;
    color: var(--primary-color);
    border: 1px solid var(--primary-color);
}

.btn-outline:hover {
    background-color: var(--primary-color);
    color: var(--white);
}

.btn-sm {
    padding: 6px 12px;
    font-size: 12px;
}

.btn-block {
    width: 100%;
}

/* Alerts */
.alert {
    padding: 12px 16px;
    border-radius: 4px;
    margin-bottom: 20px;
}

.alert-error {
    background-color: #fee;
    color: var(--error-color);
    border: 1px solid #fcc;
}

.alert-success {
    background-color: #efe;
    color: var(--success-color);
    border: 1px solid #cfc;
}

/* Dashboard Layout */
.dashboard-layout {
    min-height: 100vh;
}

.dashboard-container {
    display: flex;
    min-height: calc(100vh - 60px);
}

.sidebar {
    width: 250px;
    background-color: var(--white);
    border-right: 1px solid var(--border-color);
    padding: 20px 0;
    position: fixed;
    height: calc(100vh - 60px);
    overflow-y: auto;
}

.sidebar-header {
    padding: 0 20px 20px;
    border-bottom: 1px solid var(--border-color);
    margin-bottom: 20px;
}

.sidebar-nav {
    padding: 0 10px;
}

.sidebar-nav a {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 15px;
    color: var(--text-color);
    text-decoration: none;
    border-radius: 4px;
    margin-bottom: 5px;
    transition: all 0.3s;
}

.sidebar-nav a:hover {
    background-color: var(--bg-light);
    color: var(--primary-color);
}

.sidebar-nav a.active {
    background-color: var(--primary-color);
    color: var(--white);
}

.nav-divider {
    height: 1px;
    background-color: var(--border-color);
    margin: 15px 0;
}

.dashboard-main {
    flex: 1;
    margin-left: 250px;
    padding: 0;
}

.dashboard-header {
    background-color: var(--white);
    padding: 20px 30px;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.dashboard-header h1 {
    color: var(--primary-color);
    font-size: 24px;
}

.user-info {
    display: flex;
    align-items: center;
    gap: 15px;
}

.dashboard-content {
    padding: 30px;
}

/* Page Header */
.page-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 30px;
}

.page-header h2 {
    color: var(--primary-color);
    font-size: 24px;
}

/* Tables */
.table-responsive {
    overflow-x: auto;
}

.table {
    width: 100%;
    background-color: var(--white);
    border-collapse: collapse;
    border-radius: 4px;
    overflow: hidden;
    box-shadow: var(--shadow);
}

.table thead {
    background-color: var(--bg-light);
}

.table th {
    padding: 12px 15px;
    text-align: left;
    font-weight: 600;
    color: var(--text-color);
    border-bottom: 2px solid var(--border-color);
}

.table td {
    padding: 12px 15px;
    border-bottom: 1px solid var(--border-color);
}

.table tbody tr:hover {
    background-color: var(--bg-light);
}

/* Badges */
.badge {
    display: inline-block;
    padding: 4px 10px;
    border-radius: 12px;
    font-size: 12px;
    font-weight: 500;
}

.badge-status-open {
    background-color: #d4edda;
    color: #155724;
}

.badge-status-in_progress {
    background-color: #cce5ff;
    color: #004085;
}

.badge-status-waiting_customer {
    background-color: #fff3cd;
    color: #856404;
}

.badge-status-resolved {
    background-color: #d1ecf1;
    color: #0c5460;
}

.badge-status-closed {
    background-color: #e2e3e5;
    color: #383d41;
}

.badge-priority-critical {
    background-color: #f8d7da;
    color: #721c24;
}

.badge-priority-high {
    background-color: #ffeaa7;
    color: #856404;
}

.badge-priority-medium {
    background-color: #fff3cd;
    color: #856404;
}

.badge-priority-low {
    background-color: #d4edda;
    color: #155724;
}

/* Filters */
.filters-bar {
    background-color: var(--white);
    padding: 20px;
    border-radius: 4px;
    margin-bottom: 20px;
    box-shadow: var(--shadow);
}

.filters-form {
    display: flex;
    gap: 15px;
    flex-wrap: wrap;
    align-items: flex-end;
}

.filters-form select {
    flex: 1;
    min-width: 150px;
}

/* Ticket Details */
.ticket-details {
    margin-bottom: 30px;
}

.ticket-info-card {
    background-color: var(--white);
    padding: 20px;
    border-radius: 4px;
    box-shadow: var(--shadow);
    margin-bottom: 20px;
}

.info-row {
    display: flex;
    justify-content: space-between;
    padding: 10px 0;
    border-bottom: 1px solid var(--border-color);
}

.info-row:last-child {
    border-bottom: none;
}

.info-row .label {
    font-weight: 500;
    color: var(--text-light);
}

.form-control-inline {
    padding: 5px 10px;
    border: 1px solid var(--border-color);
    border-radius: 4px;
}

.ticket-subject {
    background-color: var(--white);
    padding: 20px;
    border-radius: 4px;
    box-shadow: var(--shadow);
}

.ticket-subject h3 {
    color: var(--primary-color);
    margin: 0;
}

/* Messages */
.ticket-messages {
    background-color: var(--white);
    padding: 20px;
    border-radius: 4px;
    box-shadow: var(--shadow);
    margin-bottom: 30px;
}

.ticket-messages h3 {
    margin-bottom: 20px;
    color: var(--primary-color);
}

.message {
    padding: 15px;
    border-left: 4px solid var(--border-color);
    margin-bottom: 20px;
    background-color: var(--bg-light);
}

.message.user {
    border-left-color: var(--primary-color);
}

.message.agent {
    border-left-color: var(--info-color);
}

.message-header {
    display: flex;
    justify-content: space-between;
    margin-bottom: 10px;
}

.message-time {
    color: var(--text-light);
    font-size: 12px;
}

.message-body {
    color: var(--text-color);
    white-space: pre-wrap;
}

.message-attachments {
    margin-top: 10px;
    padding-top: 10px;
    border-top: 1px solid var(--border-color);
}

.attachment-link {
    display: inline-block;
    margin-right: 15px;
    color: var(--primary-color);
    text-decoration: none;
}

.attachment-link:hover {
    text-decoration: underline;
}

.ticket-reply {
    background-color: var(--white);
    padding: 20px;
    border-radius: 4px;
    box-shadow: var(--shadow);
}

.ticket-reply h3 {
    margin-bottom: 20px;
    color: var(--primary-color);
}

/* Stats */
.stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    gap: 20px;
    margin-bottom: 30px;
}

.stat-card {
    background-color: var(--white);
    padding: 25px;
    border-radius: 4px;
    box-shadow: var(--shadow);
    display: flex;
    align-items: center;
    gap: 20px;
}

.stat-icon {
    font-size: 40px;
}

.stat-info h3 {
    font-size: 32px;
    color: var(--primary-color);
    margin-bottom: 5px;
}

.stat-info p {
    color: var(--text-light);
    font-size: 14px;
}

/* Empty State */
.empty-state {
    text-align: center;
    padding: 60px 20px;
    background-color: var(--white);
    border-radius: 4px;
    box-shadow: var(--shadow);
}

.empty-state p {
    color: var(--text-light);
    margin-bottom: 20px;
}

/* Activity List */
.activity-list {
    background-color: var(--white);
    padding: 20px;
    border-radius: 4px;
    box-shadow: var(--shadow);
}

.activity-item {
    display: flex;
    justify-content: space-between;
    padding: 15px 0;
    border-bottom: 1px solid var(--border-color);
}

.activity-item:last-child {
    border-bottom: none;
}

.activity-content {
    flex: 1;
}

.activity-time {
    color: var(--text-light);
    font-size: 12px;
}

/* Settings */
.settings-form {
    background-color: var(--white);
    padding: 30px;
    border-radius: 4px;
    box-shadow: var(--shadow);
}

.settings-section {
    margin-bottom: 30px;
}

.settings-section h3 {
    color: var(--primary-color);
    margin-bottom: 20px;
    padding-bottom: 10px;
    border-bottom: 2px solid var(--border-color);
}

.inline-form {
    display: inline;
}

/* Error Page */
.error-page {
    text-align: center;
    padding: 100px 20px;
}

.error-page h1 {
    font-size: 72px;
    color: var(--primary-color);
    margin-bottom: 20px;
}

/* Responsive */
@media (max-width: 768px) {
    .sidebar {
        transform: translateX(-100%);
        transition: transform 0.3s;
    }
    
    .dashboard-main {
        margin-left: 0;
    }
    
    .form-row {
        grid-template-columns: 1fr;
    }
    
    .stats-grid {
        grid-template-columns: 1fr;
    }
    
    .page-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 15px;
    }
    
    .filters-form {
        flex-direction: column;
    }
    
    .filters-form select,
    .filters-form button {
        width: 100%;
    }
}